First, if you haven't read "How to Win Friends and Influence People", get it now! I wish I would have read this fifteen years ago! I as listening to mine on a book on tape on Audible.com. This isn't a promo. Amazon is giving me nothing, just that it is a very useful way to spend my drive time. And the Kindle edition is only two dollars at the time of me writing this.
As I read through Dale
Carnegie's How to Win Friends and Influence People, I'm struck by how much is
applicable to a teacher's life when interacting with the various stakeholders.
Organized into four
sections, here is my take on the section entitled "Fundamental Techniques
in Handling People".
1. Don't
criticize, condemn, or complain. Human nature does not like to admit
fault. When people are criticized or humiliated, they rarely respond well and
will often become defensive and resent their critic. To handle people well, we
must never criticize, condemn or complain because it will never result in the
behavior we desire.
- reinforces
how important it is to refrain from negativity with our students so as not
to break relationships with them
- reminds
me also of interactions between teachers and school leadership. Sometimes
leaders are critical, but I've also experienced perceived criticism when
there was none. For example, in a PLC, an administrator asking the teachers
(myself included) questions about our lessons. We were perceiving
criticism when it was really the administrator trying to facilitate a
reflection on our practices. When teachers perceive criticism,
they will not be reflecting because they are instead becoming defensive.
All the more reason administrators and coaches must take that time at the
beginning of the year to set up an understanding that PLCs will require
all in the group to assume positive intentions.
- I
was in a training one time and the issue of parents came up. My trainer
said something to the effect of, "Children are like the billboards of
their parents. They leave the house and they announcing what that family
is about and how well those parents parent." I've often thought of
this while talking to parents. So often it can go awry if parents perceive
criticism of their child which equates with criticism of their parenting. Keeping
things factual without subjective adjectives and adverbs and focusing on
the actions are the issue, not the child himself can help make it clear it
is not criticism of the child but notification about his behavior.
2.
Give honest and sincere appreciation. Appreciation is one of the most powerful
tools in the world. People will rarely work at their maximum potential under
criticism, but honest appreciation brings out their best. Appreciation, though,
is not simple flattery, it must be sincere, meaningful and with love.
- specific feedback to students is important. A "good
job" can sound insincere in a child's ear. Instead
something specific, "I like how much you participated in
class, it really contributed to the lesson" or "Thank you for
coming in with a smile today."
- I appreciate the pinterest worthy teacher appreciation
gifts, but as someone whose love language
is not material goods, I get so much more out of letters and notes
students write me. Likewise, administrators and peers flourish from
positive feedback like this. Have a stack of blank notecards and endeavor
to write thank you notes to staff. Keep a list of people you've written
notes to. Has someone conducted PD for you and your fellow staff? Thank
them. Does administration provide donuts at the faculty meeting or let you
wear jeans? Thank them. Keep a list of your team members and write a thank
you to each of them throughout the year.
3. Arouse in the other person an eager want. To get what we want from another person, we must forget our own perspective and begin to see things from the point of view of others. When we can combine our desires with their wants, they become eager to work with us and we can mutually achieve our objectives.
- · Putting ourselves in the shoes of students is vital in good lesson planning. What to students want? At the middle school level, many of them want options. They want to be treated with respect and for adults to treat them like they can make good decisions. They want to have choice. Have you ever let students design their own assignments? Try it, as a class, come up with an assignment explain what the standard is asking the student to do and then ask how the class thinks this can be accomplished.
- · I think this one is vital when developing PD. Too often teachers are geese being fattened for pate with information being forced down throats. It is one of the reasons I love problem-solution formatted PD. Teachers want things that are going to solve a problem so first you have to make them connect with or perceive the problem. If a PD presents a solution, there is an eager want from faculty.
What about you? Anything strike a cord?